improved their VGAS (Volvo Group Attitude
Survey) results in recent years. In 2016, the
team’s Engagement Index was 42. In 2017, the
corresponding figure was 76 per cent.
SIMONA HANOUN HAS been an operator at the
plant in Tuve for over two years.
“I love it here! The team spirit is wonderful
and we always help one another. The managers
are interested in our views and opinions and
Nathalie Sjöholm, Production Manager, is really proud of her team and
the progress they have made. Ahmed Yusffuf and Max Vikingsson are
two of the team members.
2015 2016 2017
37% 49% 63%
Global Norm 2017 72%
they show that they care. This gives everyone the
chance to develop,” she says.
The production manager for the team is
Nathalie Sjöholm and, during the past year, she
has been focusing heavily on collaboration and
“If the employees enjoy working together,
this generates other positive results. To create
a better work environment, we have changed a
number of things at balancing, for example. The
employees’ views are invaluable and it’s largely
thanks to them that we have made so much
progress. I am incredibly proud of our team,” she
THE WORK NATHALIE Sjöholm and the team at
Section 3 are doing is part of the development
and improvement journey that began at the plant
in 2016. In the process of creating an improved
structure and a joint strategy, culture is an
important component. This was not really the
“As a plant, we have been very good at
measuring results, but we have perhaps not
worked on culture in the same way. I think
that the key to creating high engagement is to
understand how culture contributes to business
results,” says Jessica Sandberg, HR Director at
the Tuve Plant.
Investing in leaders and creating more
coaching leadership, with greater cohesion and
transparency, has been another important factor.
“Many managers have said that they have
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